You may request deletion of your guest account with Star Fish Hajjoub at any time. This page explains how the process works.
1. What is deleted
When we process a deletion request we remove or anonymize:
• Your guest profile (name, email, phone, member code)
• Loyalty points balance linked to the account
• Login / OTP verification records for that account
Order and reservation history may be retained in anonymized or accounting form where the law requires it.
2. How to request deletion
Preferred: sign in to My account and use “Request account deletion”.
Alternatively email info@starfishhajjoub.ma from the address on your account, with subject “Delete my account”, and include your member code if you have one.
You may also call +212 673-798901.
3. Timing
We aim to confirm and complete deletion within 14 days, unless a legal hold applies (open dispute, unpaid invoice, or mandatory retention).
4. After deletion
You will no longer be able to sign in. A new account can be created later with the same email, but previous loyalty points are not restored.
Questions? Contact us at info@starfishhajjoub.ma or +212 673-798901.